Shipping policy

Shipping Policy

At Cordial Honey, we want your order to arrive safely and smoothly. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days.

Business days are Monday through Friday, excluding public holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

United States Shipping

Standard Shipping: $4.99 USD

Estimated delivery: 5–10 business days after processing.

FREE standard shipping is available on qualifying orders of $49 USD or more.

Canada Shipping

Standard Shipping: $6.99 USD

Estimated delivery: 7–12 business days after processing.

FREE standard shipping is available on qualifying orders of $49 USD or more.

Free Shipping

Free shipping eligibility is calculated at checkout based on the qualifying merchandise subtotal.

Discounts may affect whether an order meets the free-shipping threshold.

Order Tracking

When tracking information is available, it will be included in your shipping confirmation email.

Please allow some time for the carrier's tracking system to update after your order has been shipped.

Shipping Delays

Delivery estimates are provided as a guideline and are not guaranteed.

Occasional delays may occur due to carrier disruptions, severe weather, holidays, customs processing, or other circumstances outside our control.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing your order.

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Duties and Taxes

For international shipments, including orders shipped to Canada, additional duties, taxes, or brokerage fees may apply depending on the destination and applicable local regulations.

Any charges not collected at checkout are the responsibility of the customer.